Our Customer Satisfaction Value

Fulfilling the technical service which we provide to our customers to be qualified, continues and fast, and working customer-oriented underlie our understanding of our customer satisfaction based service philosophy. This is achieved by understanding the customer behavior in the best way possible and analyzing it, subsequently by frequently upgrading the existing systems and by developing new methods. Each customer compliant evaluated separately and the corrective and preventing methods (actions) are fulfilled within the shortest time.

The sales and the maintenance and repair services regarding the vehicles of the firm which we represent, are fulfilled by using original auxiliary equipment by our trained technical service personnel according to the documentation which is being constantly updated, regarding in any situation necessary as demanded by our customers.

The auxiliary equipment belonging to the brands which we represent in Turkey, are kept in our warehouses as ubiquitously stoked in large amounts. The condition for our machines to operate efficiently depends on the service support which will be demanded continuously, in time and systematically, and this service to be fulfilled by well trained personnel.

Fort his reason, we are sending our technical stuff to the yearly trainings which are provided regularly by the producers and the suppliers both abroad and domestically, by doing so we enhance and update the know-how and the experience which our technical stuff have.

Yours Respectfully
CEO : Murat KESKİN
 

Our Customer Satisfaction Value

Fulfilling the technical service which we provide to our customers to be qualified, continues and fast, and working customer-oriented underlie our understanding of our customer satisfaction based service philosophy. This is achieved by understanding the customer behavior in the best way possible and analyzing it, subsequently by frequently upgrading the existing systems and by developing new methods. Each customer compliant evaluated separately and the corrective and preventing methods (actions) are fulfilled within the shortest time.

The sales and the maintenance and repair services regarding the vehicles of the firm which we represent, are fulfilled by using original auxiliary equipment by our trained technical service personnel according to the documentation which is being constantly updated, regarding in any situation necessary as demanded by our customers.

The auxiliary equipment belonging to the brands which we represent in Turkey, are kept in our warehouses as ubiquitously stoked in large amounts. The condition for our machines to operate efficiently depends on the service support which will be demanded continuously, in time and systematically, and this service to be fulfilled by well trained personnel.

Fort his reason, we are sending our technical stuff to the yearly trainings which are provided regularly by the producers and the suppliers both abroad and domestically, by doing so we enhance and update the know-how and the experience which our technical stuff have.

Yours Respectfully
CEO : Murat KESKİN
 

Our Customer Satisfaction Value

Fulfilling the technical service which we provide to our customers to be qualified, continues and fast, and working customer-oriented underlie our understanding of our customer satisfaction based service philosophy. This is achieved by understanding the customer behavior in the best way possible and analyzing it, subsequently by frequently upgrading the existing systems and by developing new methods. Each customer compliant evaluated separately and the corrective and preventing methods (actions) are fulfilled within the shortest time.

The sales and the maintenance and repair services regarding the vehicles of the firm which we represent, are fulfilled by using original auxiliary equipment by our trained technical service personnel according to the documentation which is being constantly updated, regarding in any situation necessary as demanded by our customers.

The auxiliary equipment belonging to the brands which we represent in Turkey, are kept in our warehouses as ubiquitously stoked in large amounts. The condition for our machines to operate efficiently depends on the service support which will be demanded continuously, in time and systematically, and this service to be fulfilled by well trained personnel.

Fort his reason, we are sending our technical stuff to the yearly trainings which are provided regularly by the producers and the suppliers both abroad and domestically, by doing so we enhance and update the know-how and the experience which our technical stuff have.

Yours Respectfully
CEO : Murat KESKİN